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For any inquiries please contact us at:

peakfinds01@gmail.com

Johannesburg

Gauteng

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FAQ`s

What is the return policy?

At Peak Finds, customer satisfaction is our priority.

If you are not completely satisfied with your purchase, you may return eligible items within 7 days of receiving your order.

To qualify for a return:

* The item must be unused, in its original condition, and in its original packaging.
* Proof of purchase is required.

Items that have been used, damaged by the customer, or are not in their original condition may not qualify for a refund or exchange.

Once we receive and inspect your returned item, we will notify you of the outcome. Approved refunds will be processed to your original payment method within 5–10 business days.

Customers are responsible for return shipping costs unless the item received was incorrect or damaged

Is my information safe?

Your privacy is important to us.

When you place an order, we may collect information such as your name, email address, phone number, shipping address, and payment details.

We use this information to:

* Process and deliver your orders.
* Communicate with you about your purchase.
* Improve our products and services.
* Provide customer support.

We do not sell or share your personal information with third parties, except where necessary to process payments, arrange deliveries, or comply with legal requirements

What are your Terms of Service?

By using the Peak Finds website, you agree to comply with these terms.

* All prices are listed in South African Rand (ZAR).
* We reserve the right to update product prices, descriptions, or availability at any time without prior notice.
* Orders may be cancelled if payment cannot be verified or if a product is unavailable.
* Customers are responsible for providing accurate shipping and contact information.
* Peak Finds is not liable for delays or losses caused by factors outside our control

How long is the delivery?

We currently deliver across South Africa.

* Orders are processed within 1–3 business days.
* Delivery usually takes 3–7 business days, depending on your location.
* Delivery times may vary during holidays or periods of high demand.

Once your order has been shipped, you will receive tracking information where available.

Peak Finds is not responsible for delays caused by courier services or circumstances beyond our control

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Gmail: peakfinds01@gmail.com

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